Terms of Service

1. About Us

Millet Fresh Naturals ("we", "us", or "our") sells natural, millet-based food products through our online store. Our registered business address is Plot no: B 44 Dheeran Nagar, Tiruchirappalli, Tamil Nadu, India.

2. Eligibility

You must be at least 18 years old to create an account or place an order. By using our services, you confirm that you are legally capable of entering into a binding contract under applicable Indian law.

3. Products & Information

We strive to display accurate product descriptions, images, ingredients, and pricing. However, minor variations in colour, packaging, or batch appearance may occur. Product availability is subject to change without notice.

• All prices are listed in Indian Rupees (INR) unless stated otherwise.
• We reserve the right to correct pricing errors and cancel orders affected by such errors.
• Product images are for illustration; actual products may vary slightly.

4. Orders & Payment

When you place an order, you are making an offer to purchase the selected products. We may accept or reject any order at our discretion. An order is confirmed only when you receive an order confirmation from us.

• Payment must be completed through the payment methods offered at checkout.
• You are responsible for providing accurate shipping and contact details.
• We may cancel orders suspected of fraud, bulk reselling abuse, or incorrect pricing.

5. Shipping & Delivery

We ship within India to addresses you provide at checkout. Estimated delivery times are indicative and may vary due to location, courier delays, or unforeseen events. Risk of loss passes to you upon delivery to the address provided.

6. Returns, Refunds & Cancellations

Due to the perishable nature of our food products, all sales are final and we maintain a strict no-return policy. For complete details, please review our Return Policy.

• Products cannot be returned once dispatched.
• Exceptions may apply for damaged, defective, or incorrect items—contact us within 24 hours of delivery.
• Orders may be cancelled before dispatch; contact us as soon as possible.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms.

8. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Scrape, copy, or reproduce site content without our written permission.
• Interfere with the normal operation of the website or checkout process.

9. Intellectual Property

All content on this website—including logos, text, images, product names, and design—is owned by or licensed to Millet Fresh Naturals. You may not use our branding or content without prior written consent.

10. Health & Allergy Disclaimer

Our products are food items. Please read ingredient labels carefully, especially if you have allergies or dietary restrictions. Information on our website is not medical advice. Consult a healthcare professional for specific dietary needs.

11. Limitation of Liability

To the fullest extent permitted by law, Millet Fresh Naturals shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to an order shall not exceed the amount you paid for that order.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Tiruchirappalli, Tamil Nadu.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of the site after changes constitutes acceptance of the revised Terms.

14. Contact Us

For questions about these Terms, reach us at milletfreshnaturals@gmail.com or call +91 91508 81202. You may also visit our Contact page.